Privacy Policy

IDENTITY OF THE DATA CONTROLLER

The processing of personal data collected is carried out under the responsibility of BTicino SpA, having its headquarter in Varese (IT), Viale Borri n. 231.

The data collected shall also be treated, as appointed data Processor, both by internal and external parties, specially assigned for the purpose by the data controller.

A complete updated list of data Processors is available and may be obtained on request from the registered office of BTicino S.p.A.

 

NATURE OF DATA COLLECTED

  • Information you give us : personal data, such as your name, email address,telephone, IP address, etc.

  • Data collected during the use of our services: we collect information about the services that you use and how you use them.

    • Log files information

      • the way on how you have used the service (search queries…)

      • your IP address



PURPOSE OF THE DATA PROCESSING

The data collected allow us in particular to manage and to improve our services:

  • The data collected enable you to consult the system communication with the Application/Website.

  • The data collected enable us to resolve the system errors.

  • The data collected enable us to give the users a product support.

  • The data collected enable us to process your inquiries and information requests.

The IP address data is collected to give you the dynamic dns service.


CONDITIONS OF THE DATA PROCESSING

The data processing take place with manual and IT instruments with the sole purpose to achieve the indicated objectives in order to ensure the data confidentiality and security.


TRANSMISSION OF DATA TO THIRD PARTIES

To ensure the realisation of BTicino activity, the data could be shared with:

BTicino subsidiaries, included Legrand Group

enables to implement BTicino activity

Entities for the prevention and control of insolvency risks

enables to prevent and control the insolvency risks

Entities who perform help desk

Enable to give you support

 

DATA SECURITY

BTicino has implemented adequate physical, electronic and administrative protection measures which comply with regulations in order to protect your personal data.

 

DATA RETENTION

The personal data will be stored only till the service is active, or you send a deletion request in accordance with the section “Rights of the users”.

Uninstalling the mobile App doesn’t delete your personal data.

 

 

RIGHTS OF THE USERS

According to the Italian Personal Data Protection Code of June30th 2003 n. 196, you have at any time a right of access, modification, rectification and deletion of personal information collected concerning you.

To exercise your right, please send your request:

  • By post to: BTicino SpA, viale Borri n. 231, 21100 Varese – Italy.

  • By email: ufficio_legale@pec.bticino.it


MODIFICATION OF THE PRIVACY POLICY

The Privacy Policy may be amended. If Legrand wishes to use your personal data in a different way than the way originally proposed in the Privacy Policy in force at the time of the data collection, a new permission will be requested by the Application.

We also invite you to regularly consult the section “Privacy Policy”.